VoiceThread Docs / Universal / Exports / Checking the status of an export

After you initiate an export, VoiceThread’s system will need time to process and “film” that video file. You will receive an email notification when your export is ready for download, but you can also check the status at any time by following these steps:

  1. Click on the button labeled “Open account and settings menu” at the top-right corner of the page. Visually this looks like an icon of a person.
  2. Select “My Account” from the menu.
  3. Click on the “Exports” tab.
  4. Find the export you want to review. The status will be printed right on the page.

Exports with a status of “Waiting” or “In progress” are still processing. Those that are ready to be downloaded will display a button you can click to download the completed file.